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How’d we do?

Orchids and Onions

Orchids and onions is what we call client feedback.  When a client lets us know we did a great job, we call that getting an orchid.  And when a client lets us know that we biffed it, we call that an onion.  We need both.  Orchids give us that occasional pat on the back that we all need sometimes and onions show us what we need to work on to do better.

We welcome and appreciate all your feedback and would be extremely grateful if you would take a few minutes to fill out the following form for us.  Your feedback will be delivered directly to the owner or a member of the management team and will be kept in strict confidence (if you so desire).

Name (optional–however we can’t make it right if we don’t know who you are!)

Date of visit (dd/mm/yy)(required)

Service Received (required)

Service Provider (required)

How'd we do? (required)
 Orchid (you guys rock!) Onion (you guys stink!)

What happened? (required)

May we contact you to discuss this feedback? (required)
 Yes No

What is your preferred method of contact? (required)
 Phone Email

Phone (required)

Your Email (required)

May we use your comments for promotional or training purposes? (required)
 Yes No

Security Code (required)
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