Orchids and onions is what we call client feedback. When a client lets us know we did a great job, we call that getting an orchid. And when a client lets us know that we biffed it, we call that an onion. We need both. Orchids give us that occasional pat on the back that we all need sometimes and onions show us what we need to work on to do better.
We welcome and appreciate all your feedback and would be extremely grateful if you would take a few minutes to fill out the following form for us. Your feedback will be delivered directly to the owner or a member of the management team and will be kept in strict confidence (if you so desire).